When using systematic desensitization as a method of reducing communication apprehension, you begin by trying to relax while visualizing a nonthreatening communicative act
Which of the following situations would be a good choice for your initial visualization?
a. You are introducing yourself to a group in which you are the only new member.
b. You have been appointed the chairperson of a meeting.
c. You are having a casual conversation with a coworker before a meeting.
d. You have been asked to make a presentation, but do not have enough time to prepare.
e. Your boss has just asked you a difficult question.
c
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A person displaying effective listening competence behaviors
A) asks questions. B) avoids empathizing with the other person. C) interrupts the speaker to provide feedback. D) concentrates on trying to listen to specific facts and details. E) maintains his or her own viewpoint as much as possible.
When coordinating a sponsored event, who is usually responsible for planning and logistics?
A) Human Resources B) Corporate C) Marketing and Advertising D) Company Security E) Public Relations Professionals
When you use statistics as supporting material, be sure to state the precise number rather than rounding it off
Indicate whether the statement is true or false.
Communicating effectively in a culture other than our own often involves a period of
A. instruction. B. enculturation. C. adaptation. D. ethnocentrism.