Raul often lacks civility when working with others and wants to improve the way he handles himself. What should he do?

A. He should focus on the work and not the people.
B. He should learn to listen with empathy to others.
C. He should learn and apply the company code of ethics.
D. He should communicate the problems he has with his colleagues.


Answer: B

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a. True b. False

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Answer the following statement true (T) or false (F)

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