The client tells the nurse that she believes there is no improvement in her manic episodes. Her clothing matches, and her makeup is more subdued. She sits quietly in the chair during the session. What does this indicate?
a. Verbal communication takes priority.
b. Verbal communication is not congruent with nonverbal communication.
c. Nonverbal communication indicates the client is lying.
d. Nonverbal communication should take priority.
B
Verbal and nonverbal communication sends and receives messages with every interaction. Neither verbal nor nonverbal communication takes priority over the other. In this case the verbal communication of the client that her episodes are not improving is belied by the obvious improvement in her dress and behavior (nonverbal communication).
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