Informal power is ______.

a. always held by the designated leader
b. sometimes based on communication competence
c. based only on roles
d. decided by majority rule


b. sometimes based on communication competence

Communication & Mass Media

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According to Ralph Nichols, the "father of listening research,"

a. "People feel flattered, important, and special when you remember their name." b. "Effective paraphrasing requires mindful listening." c. "The difference between the almost right word and the right word is really a large matter—‘tis the difference between the lightning bug and the lightning." d. "Words do not have meaning; people having meaning in words." e. "We must always withhold evaluation until our comprehension is complete."

Communication & Mass Media

In a classical persuasive speech, the description of

facts relating to your subject is usually given in the ___________. a) introduction b) partition c) narration d) confirmation

Communication & Mass Media

At a meeting, Frank asked Jennifer to summarize the major problems she was having

with the audio visual equipment. Since she had no advanced warning about this speech, did not have time to prepare an outline, nor time to practice her delivery, Jane gave a(n) ________ speech. Fill in the blanks with correct word

Communication & Mass Media

During her closing argument, the attorney reminded jurors that no other defendant in history had been charged with this type of crime and they should carefully consider all of the facts. What type of speech occasion does this represent?

A. ceremonial B. forensic C. informative D. deliberative

Communication & Mass Media