Of the two common attribution errors, which one would label blaming the economic recession for poor sales instead of your sales team’s work ethic?
What will be an ideal response?
self-serving bias
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Return on assets is a measure of liquidity
Indicate whether the statement is true or false
Share and Care International is trying to determine how many clients must be serviced in order to cover its monthly service overhead. Using the high-low method, it has determined that the variable cost per client is $800 and that the monthly fixed overhead is $28,000. Assuming an average fee of $1,400 per client and a targeted profit of $26,000, the number of clients to be serviced is
A) 80 clients. B) 120 clients. C) 47 clients. D) 90 clients.
In consultative selling, the customer is seen as:
A) a person to be served B) a prospect to be sold C) a point on the funnel D) progress toward a quota E) a challenge to be overcome
Erik just started a new work assignment. Other members of the cross-functional project team are expecting him to perform certain jobs that he is not familiar with. When Erik approached his supervisor about it, she told him that those duties were not his responsibility and told him which tasks she expected of him. Erik continues to feel pressure from the team to complete the unfamiliar tasks, but knows that his supervisor's evaluation of his performance will be based on her expectations. Erik is feeling stress caused by
A. physical demands. B. task demands. C. exhaustion. D. resistance. E. role demands.