A CNA (certified nurse?s aide) has been threatened by a coworker. The CNA has reported this to the manager of the unit, but threatening behavior continues. The CNA asks the manager if the coworker has been reprimanded
The manager informs the CNA, ?You know I can?t disclose that information.? Which action would be the next appropriate step for the CNA? 1. Give notice of resignation.
2. Inform the director of the department.
3. Inform the charge nurse of the incidents.
4. Discuss the matter with the coworker.
2
Explanation: 1. The CNA has discussed the issue with the manager and the behavior continues. It would not
be beneficial for the CNA to address the matter with the coworker or the charge nurse. It
would be appropriate for the CNA to discuss the issues/concerns with the director of the
department. Discussing the matter with the director is following the chain of command.
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