Which of the following is not one of the five conflict management styles described by Thomas and Kilmann?

a. Competing
b. Collaborating
c. Avoiding
d. Disengaging


d. Disengaging

Communication & Mass Media

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What is the best method to use for improving your interpretation of nonverbal messages? Illustrate how you might use that method.

What will be an ideal response?

Communication & Mass Media

Sarah concluded her introduction by saying, "Today, we are going to first examine Oscar the Grouch and second explain how he has been a great role model for me." Which function of the introduction does this represent?

A. gain audience attention B. preview main ideas C. state the thesis D. respond to feedback

Communication & Mass Media

Qualitative research is that in which data are analyzed for their qualities, not their quantities.

Answer the following statement true (T) or false (F)

Communication & Mass Media

Jill is nervous about her biology test and says to her roommate, "This is stupid! I'm stupid! I'm going to fail." When Jill gets her test back a week later, she learns that she did, in fact, fail the test. Jill engaged in ____

A) mindreading B) a self-fulfilling prophecy C) an attribution D) using a prototype E) using a stereotype

Communication & Mass Media