The population health nurse is working with a group trying to determine the best location for a new community center. The elderly representatives in the group are not participating in the discussions. The nurse should:
1. Respect their right to be silent and not encourage discussion from them.
2. Manipulate the discussion so that they must contribute.
3. Comment on the fact that they have not participated in the discussion and ask why.
4. Encourage more discussion from the younger representatives as that will encourage the elderly to join in the discussion.
Answer: 3
Explanation: 3. In this situation the nurse should comment on the fact that the elderly have not participated and ask them why. The ensuing discussion may expose the conflict and the group can start to work on it. Recognizing the existence of conflict and identifying its sources and possible solutions are strategies for constructive use of conflict. A conflict that is ignored in the hope that it will resolve itself is likely to become worse.
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