In accounting for bad debts, Accounts Receivable is credited only when (a) good customers have paid; b. a customer who is not going to pay has been identified; c. a non-paying customer's account is reinstated; d. the direct write-off method is used; e. none of these
B
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In comparison to trailing-edge boomers, leading-edge boomers spend a higher proportion of their income on non-discretionary items.
Answer the following statement true (T) or false (F)
The ________ includes the actors involved in producing, distributing, and promoting an offering. The main actors are the company, suppliers, distributors, dealers, and the target customers
A) economic environment B) management environment C) strategic environment D) task environment E) tactical environment
Punctuate the sentence correctly. Marita doesnt like putting her personal information online yet she got her new job through a professional networking site
Which of the following statements is FALSE about sustainability in customer service?
a. Companies will reap the benefits of improved profit and customer loyalty if they can convince their customers that it is on a path of sustainable development. b. Companies will lose its customers if they are unable to convince their customers that they are ethically and socially responsible. c. Companies can receive bad publicity because of their unsustainable behavior. d. Companies can easily persuade people to buy products even if they are not ethically and socially responsible.