Edith has been vocal about her negative concerns related to a new charting system and frequently expresses the view that keeping the "old system" would have been "just fine." In facilitating change, your best approach to Edith would be to:
a. Put her in the pilot planning group for the change.
b. Determine if she has considered retire-ment.
c. Schedule her work assignment so that it coincides with those of two staff members who are confident with technology and the change.
d. Avoid discussion of the change, and trust that with sufficient training and informa-tion, she will change.
C
Laggards prefer keeping traditions and openly express their resistance to new ideas. Having a group of change agents and innovators on board to champion an idea builds what Patterson et al. call "social motivation" and "social ability." This group can help staff, such as laggards, who are less adept at change.
You might also like to view...
Which statement best explains the importance of electronic medical record use?
1. It takes less time for nurses to document. 2. Patient care is improved. 3. Access to the record is limited to nurses, so no other disciplines' charting gets priority. 4. Passwords are permanent, therefore lost passwords are not an issue.
What characteristics are typical for a caregiver of an aging family member? (Select all that apply.)
a. 32 years of age b. Female c. Having full-time employment d. Having a care recipient older than 70 e. Giving care for an average of 18 years
The patient has been taking an over-the-counter (OTC)
acid-reducing drug because he has had "stomach problems" for several months. He tells the nurse that the medicine helps as long as he takes it, but once he stops it, the symptoms return. Which statement by the nurse is the best ad-vice for this patient? a. "The over-the-counter drug has helped you, so you should continue to take it." b. "The over-the-counter dosage may not be strong enough. You should be taking pre-scription-strength for best effects." c. "For best results, you need to watch what you eat in addition to taking this drug." d. "Using this drug may relieve your symp-toms, but it does not address the cause. You should be seen by your health care provider."
A community health nurse is contracting with a client receiving services in the home. The nurse and client are negotiating the activities for which each will be responsible. This correlates with which phase of the nursing process?
A) Assessment B) Nursing diagnosis C) Planning D) Evaluation