Which conflict resolution technique has the advantage of being the best solution for the conflict and encompassing all important goals to all sides?
a. Competing c. Collaboration
b. Confrontation d. Negotiating
C
The advantage of the collaboration conflict resolution technique is that it is the best solution for the
conflict, and it encompasses all important goals to all sides. In competing, the advantage is that it
produces a winner and is good when time is short and stakes are high. The advantage of confrontation
is that it does not allow conflict to take root. In negotiating, stakes are very high, the solution is rather
permanent, and it often involves powerful groups.
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