Describe the Baldrige Organizational Profile
The Baldrige Criteria provides a list of key questions called the Organizational Profile, which addresses the basic characteristics of the organization, organizational relationships, the competitive environment, the advantages an organization has and the challenges that it faces, and its approach to performance improvement.
The first set of questions, under the heading "Organizational Description," help to provide a clear understanding of what the organization is all about. These include questions about the organization's product offerings, vision and mission, workforce profile, assets, regulatory requirements, organizational structure, customers and stakeholders, and suppliers and partners. The second group of questions, listed under "Organizational Situation," address the competitive environment, strategic context—specifically key strategic challenges and advantages—and the performance improvement system.
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