The ________ refers to the gap between information haves and have-nots.
Fill in the blank(s) with the appropriate word(s).
digital divide
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A gas truck exploded and small fires are burning here and there. You have heard there is no chance of another explosion—things are winding down. A reporter wants to take photographs in an area that is a little closer than you are allowing the general public. You should:
a. let them in at their own risk. b. confirm the information on safety, and send an escort to assure the reporter's safety. c. have the reporter arrested for asking. d. ignore the reporter; he/she will go away.
Usually, children _______ years of age exhibit the greatest number of management problems in a dental office
a. 2 to 4 b. 4 to 6 c. 6 to 8 d. 8 to 10
Disclosure without written patient authorization is fine in emergency situation
Indicate whether the statement is true or false
The medical assistant's goal for working with angry patients is to ________.
A. confront them with their inappropriate behavior B. tell them the consequences of their angry behavior C. avoid allowing them to discuss their anger D. get them out of the office as quickly as possible E. help them refocus emotional energy toward solving the problem