Which of the following statements about the Internet is true?
A. The Internet has shifted all shopping power to consumers.
B. Consumer reviews tend to be equal in quality.
C. Business-to-business auctions on the Internet are likely to be more important than consumer auctions in the future.
D. Fraud is not a problem on the Internet.
E. Extranets are programs that search the Internet for the best price for a particular product.
Answer: C
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A firm can change its beta through managerial decisions, including capital budgeting and capital structure decisions.
Answer the following statement true (T) or false (F)
After her colleague was fired for poor performance, Maria asserts that she had very little contact with him. She is using which type of impression management technique?
A. disclaimer B. account C. self-handicapping D. blaring
A firm that extensively uses relationship-marketing strategies is most likely to:
a. focus on the internal rather than the external business environment. b. rely on aggressive sales strategies. c. be highly centralized. d. encourage teamwork among employees.
The common denominator for decisions on service processes is primarily customer contact
Indicate whether the statement is true or false