What support networks for the client did Diana attempt to use?

While working as a medical social worker at Holland Community Hospital, Diana Howard, BSW, received a referral to coordinate home health services for patient Joshua Mitchell. Mr. Mitchell had been admitted to the hospital repeatedly after failing to make use of home health services set up for him in the past. In order for Mr. Mitchell to be released from the hospital he had to have a discharge plan from Diana. However, Diana was unsure what course to take as the medical staff pushed for his release and Diana searched for a way to provide services that Mr. Mitchell would use.


Previously, Diana attempted to draw on a variety of formal agency supports. Recognizing Mr. Mitchell’s reluctance to use services provided by people he didn’t know, Diana attempted to use people he knew such as his sister and a church member. With his consent, Diana contacted Mr. Mitchell’s sister and asked her to become involved in seeking appropriate services for him.

Social Work & Human Services

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