Which of the following is a type of disparate treatment?
a. adverse impact
b. retaliation
c. both of the above
d. none of the above
B
Business
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Service quality depends on who provides them, when and where, and to whom. Thus, services are highly ________
A) inseparable B) tangible C) variable D) perishable E) intangible
Business
According to your text, modern marketing has its roots in all BUT which of the following?
A) anthropology B) economics C) psychology D) sociology E) statistics
Business
A proxy card authorizes another person to vote the shareholder's shares
Indicate whether the statement is true or false
Business
?An expected level of performance against which actual performance can be compared is a
A. ?standard performance. B. ?standard of excellence. C. ?step in sales analysis. D. ?performance standard. E. ?corrective standard.
Business