Streamlining the emergency room triage process in order to decrease patient waiting and increase treatment responses would NOT include the following main process in Six Sigma:
A. measuring the waiting time.
B. analyzing variations in shift assignments.
C. defining the problem.
D. verifying new intake procedures.
Answer: D
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Mr. Henderson is a 64-year-old patient whose wife insisted that he have his hearing tested because he often does not hear her when she speaks to him. When you speak to him, he answers, but some of his answers do not seem appropriate, and you suspect that he has not heard you or has misinterpreted what you said. Which of the following actions can you take to help make sure Mr. Henderson understands the questions you ask during the interview?
A. Speak more loudly B. Emphasize your lip movements C. Face the patient while speaking to him D. Speak more slowly E. Speak in clear, high-pitched tones
The birthday rule applies when a child is covered under both parents' insurance
a. True b. False Indicate whether the statement is true or false
Which carry works best for children and small adults?
a. extremities b. incline c. chair d. cradle-in-arms
What is the history of the domesticated mouse?