Which of the following strategies is most likely to benefit when doing business with managers who use an internal control approach?

A. Focusing on self, function, one's own group, and one's own organization
B. Understanding that conflict and resistance means that person has convictions
C. Employing a dominating attitude bordering on aggressiveness toward environment
D. Remembering that it is of most importance to win one's objective


Answer: D

Business

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Volvo ended its mechanistic approach--where people worked separately on a production line, specializing in one task--by creating a new design in which a group of highly skilled employees worked together to assemble the cars using a collection of parts. As a result, people no longer felt like they were “machines” and became more motivated, productive, and effective. This is an example of which organizational development intervention?

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