_________________ is an image repair tactic in which the organization issues a statement indicating that no crisis has taken place

a) Simple denial
b) Shifting the blame
c) Evading responsibility
d) Provocation


ANS: a

Communication & Mass Media

You might also like to view...

Gestures used to maintain the flow of conversation are called __________

a. emblems b. flags c. regulators d. adaptors e. illustrators

Communication & Mass Media

All of the following are characteristics that distinguish new media from traditional mass media except _______________

a) real-time interactions b) capacities for desktop publishing c) simultaneous communication d) many-to-many communication

Communication & Mass Media

Assessing the effectiveness of a team's decisions is the full responsibility of the parent organization or founder of the team

Indicate whether the statement is true or false

Communication & Mass Media

Communication based on a speaker's body and voice, rather than on the use of words, is called

A. physical communication. B. implicit communication. C. unintentional communication. D. instinctive communication. E. nonverbal communication.

Communication & Mass Media