Reliance on stories, analogies, and parables to support and argument is known as the
analogical style.
Indicate whether the statement is true or false
TRUE
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What are two primary methods organization members can use to reduce uncertainty?
a. organizational learning and on ?the ?job training b. on ?the ?job training and cleaning out files c. talks with tenured employees and organizational learning d. attention to the company manual and maintenance of neat work areas
In order to resolve simple conflict, members must use facts, not opinions
Indicate whether this statement is true or false.
The three primary strategies groups can use to reach a consensus include all of the following EXCEPT _____
a. be goal oriented b. listen c. promote honest dialogue and discussion d. avoid dissenters
With any theory or process, it is often helpful to visually represent its complexities in a model. Modeling a process helps you do all of the following EXCEPT
a. clarify what parts are essential. b. provide a framework for teaching communication in a classroom. c. establish how it works or not. d. predict potential solutions when the process fails.