Which of the following qualities should be considered desirable by the health care institution's steering committee when selecting an information systems consultant? Select all that apply
1. Strong personality that is up to the task of bucking the corporate culture
2. Tendency to focus on results rather than trying to manage expectations
3. Highly organized and follows a clearly defined work plan
4. Considerable experience with hospital mainframe legacy systems
5. Excellent written communication skills, but difficulty with spoken communications
3,4
Rationale: Having experience in the health care industry and following a well defined work plan are important consulting qualities. Consultants also need to be able to fit into the corporate culture and manage the expectations of the highly diverse and complex health care environment. Both written and spoken communication skills are needed.
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