Identify and briefly describe the five steps (discussed in the textbook) that people pass through in determining whether and how to render help in an emergency situation. Also identify the key obstacles (things that might prevent people from providing needed help) at each stage
What will be an ideal response?
a . Notice an event
i. Obstacles: Distractions, personal concerns (e.g., being in a hurry)
b. Identify the event as an emergency
i. Obstacles: Ambiguity inherent to the event and pluralistic ignorance
c. Assume responsibility for providing help
i. Obstacles: Diffusion of responsibility and audience inhibition; concerns about competence
d. Decide how to help
i. Obstacle: Audience inhibition; concerns about competence
e. Render help
i. Obstacles: Audience inhibition; concerns about cost-benefit ratio of helping; concerns about competence
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What will be an ideal response?
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