Jennifer always demonstrates enthusiasm when communicating and follows the cultural rules for polite, cooperative, respectful conversation. Jennifer is using __________
a) politeness strategies
b) gunnysacking
c) affinity-seeking strategies
d) negative face
Answer: c
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Briefly describe primary and secondary tension
What will be an ideal response?
An organization in which you are an officer is meeting in San Diego, California, and you're to provide the speech of welcome. Which of the following remarks would be appropriate for inclusion?
w. Welcome to San Diego's famous Coronado Hotel, which has enjoyed playing host to a wide array of guests in this magical location since 1888. x. Meeting at a resort location was politically incorrect in light of current economic woes, but cancellation at this late date was not an option. y. Our decision to purchase conference cancellation insurance was wrongheaded and should be revisited during our proceedings. z. By all means, make sure you take a dip where Marilyn Monroe did her famous swim, and make sure you join us on the beach to watch the sunset. A) w & x B) w & z C) x & y D) x & z
The exit arrows on the six-stage relationship model represent
A) the fact that you can move to another stage (either to a more intense or less intense stage). B) that each stage offers the opportunity to exit the relationship. C) that any relationship may become stabilized at any point. D) that the only option for relationship movement is to a less intense stage.
Kendall's project team is reviewing the information that it received from other teams in the organization. They focus on interpreting the information to determine its level of equivocality. Which stage of the process of equivocality reduction does this scenario represent?
A. retention B. enactment C. selection D. identification