All of the following are benefits and insights provided by mystery shopping EXCEPT:
A. identifying differences in the customer experience across different times of day, location, product/service types, and other potential sources of variation in the product/service quality
B. enabling marketers to examine the gap between promises made through advertising/sales promotion and actual service delivery
C. enabling an organization to monitor compliance with product/service delivery standards and specifications
D. understanding the most profitable means of marketing a product or service
E. helping monitor the impact of training and performance improvement initiatives
Answer: D
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The mailing of disbursement checks and remittance advices should be controlled by the employee who:
A. verified the mathematical accuracy of the vouchers and remittance advices. B. approved the vouchers for payment. C. signed the checks last. D. matched the receiving reports, purchase orders and vendors' invoices.
Lester Company purchases a piece of equipment on Jan. 2, 2010, for $30,000 . The equipment has an estimated life of eight years or 50,000 units of production and an estimated residual value of $3,000 . Lester uses a calendar fiscal year. The entry to record the amount of depreciation for 2010, using the production method and assuming that 6,100 units are produced, is:
a. Equipment 3,050 Accumulated Depreciation– Equipment 3,050 b. Equipment 3,172 Accumulated Depreciation– Equipment 3,172 c. Depreciation Expense — Equipment 3,294 Accumulated Depreciation– Equipment 3,294 d. Depreciation Expense — Equipment 3,416 Accumulated Depreciation– Equipment 3,416
Total units produced during the period divided by the value-added processing time is referred to as ______________________________
Fill in the blank(s) with correct word
The post reference notation used in the ledger is the account number
Indicate whether the statement is true or false