Chronic or regular callers should be

a. terminated quickly so others can use the line who are in need.
b. traced and told not to call again because they jam phone lines like 911 problem callers if they keep repeating.
c. both a and b
d. set up with ground rules and have calls limited because they are calling for some good purpose no matter how weird or inappropriate they may seem.


D

Counseling

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Gestalt therapy believes the client–therapist relationship should be free of ______.

A. present-moment awareness B. contact inhibitors C. contact outside of sessions D. transference and countertransference

Counseling

Amends several sections of the ADEA to prohibit employers from denying benefits to older employees

Employers may reduce benefits based on age only if the cost of providing the reduced benefits to older workers is the same as the cost of providing benefits to younger workers. a. Age Discrimination in Employment Act of 1967 (ADEA) b. Older Workers Benefit Protection Act of 1990 (OWBPA) c. Employee Retirement Income Security Act of 1974 (ERISA) d. Equal Pay Act of 1963

Counseling

When making a referral you should do all of the following EXCEPT:

a. share what you know about the referral agency with your client. b. follow through with the referral agency to ensure you get your referral fee. c. offer to make the initial contact in order to ensure that the client sees the right person. d. Have the client sign a release of confidentiality form before following through with the referral.

Counseling

Ownership of one’s being is called:

a. normal anxiety b. I am experience c. guilt d. neurotic anxiety

Counseling