The performance appraisal systems in most organizations create real barriers to pride in workmanship as they promote competitive behavior and quantity of work over quality
a. True
b. False
Indicate whether the statement is true or false
True
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________ categories consist of items whose sales fluctuate dramatically depending on the time of year.
A. Expected merchandise B. General merchandise C. Seasonal merchandise D. Staple merchandise E. Sample merchandise
Explain how the government may influence a company's marketing decisions
What will be an ideal response?
The proportion of world trade accounted for by Latin America has evidenced ____ since 1980.
A. a tripling B. an overall decline C. an increase of 20 percent D. more than a fivefold increase E. no change
Grady receives a $12,940 credit card bill in the mail from a company with which he did not open an account. He fears he is a victim of identity theft. Does he have any recourse?
a. Yes, under the Fair and Accurate Credit Transactions Act (FACTA), Grady can place an alert in his credit files using the National Fraud Alert System. b. Yes, under the Fair Credit Billing Act he may call the credit card company to complain about the bill, and the credit card company must investigate and correct any errors. c. Yes, under the Truth in Lending Act, Grady is liable only for the first $50 in unauthorized charges. d. No, he should have been more careful with his personal information so no one could have applied for credit in his name.