Service encounter design is a key activity performed by operations managers that involves:

A) managing the flow of materials, information, people, and money from suppliers to customers.
B) ensuring that the right amount of resources is available when needed.
C) predicting the future demand for raw materials, finished goods, and services.
D) determining how to recover from service upsets.


D

Business

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What are the various components of the value delivery network of a company?

What will be an ideal response?

Business

Mary's Fine Fashions Mary's Fine Fashions manufactures and sells various types of women's clothing. At the end of 2011, Mary had estimated for the production and sale of 25,000 short-sleeve shirts. Each shirt has a standard calling for 2.5 yards of direct material at a standard rate of $1.25 per yard and 12 minutes of direct labor time at a standard rate of $.20 per minute. During 2012, the

company actually produced and sold 23,000 shirts. These 23,000 shirts had an actual direct materials cost of $77,142 (59,340 yards at $1.30 per yard) and an actual direct labor cost of $63,250 (253,000 minutes at $.25 per minute). Each shirt sells for $20. Refer to the Mary's Fine Fashions information above. What is Mary's net operating income based on a flexible budget? A) $332,925 B) $361,875 C) $347,400 D) $307,400

Business

There are legal questions involved when choosing an appropriate business organizational form

Indicate whether the statement is true or false

Business

Gabe Corporation, an accrual-basis taxpayer that uses the calendar year as its tax year, sells CPE (continuing professional education) courses under contracts ranging from three months to two years. Assume that Gabe Corporation sold three contracts on July 1, 2018: one for six months costing $300; one for one year costing $500; and one for two years costing $800.Required: What is the minimum amount of income that must be recognized in 2018 and 2019?

What will be an ideal response?

Business