The nurse is admitting a patient to the medical/surgical unit. Which communication technique would be considered appropriate for this interaction?
a. "I've also had traumatic life experiences. Maybe it would help if I told you about them."
b. "Why do you think you had so much difficulty adjusting to this change in your life?"
c. "You will feel better after getting accustomed to how this unit operates."
d. "I'd like to sit with you for a while to help you get comfortable talking to me."
ANS: D
Because the patient is newly admitted to the unit, allowing the patient to become comfortable with the setting a technique that can assist in establishing the nurse-patient relationship. It helps build trust and convey that the nurse cares about the patient. The nurse should not reveal their life experiences as this is not therapeutic. Asking why the patient is having difficulty may provide insight; however, this would be best saved for an established relationship with the patient. Assuring the patient that they will feel better may not be true depending on the reason for the admission.
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