How could a fishbone chart be used to design a new process?

What will be an ideal response?


Also called a cause-and-effect diagram, the classic fishbone chart relates a key quality problem to its potential causes. Instead of placing a problem at the head of the fish, instead the process designers might place the desired process outcome at the head of the fish, e.g., "100% accuracy in order fulfillment" and then fill out the skeletal structure with elements that can help achieve this desired process outcome.

Business

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A bond indenture is a(n)

a. formal written agreement for issuing bonds; b. formal plan for investing in bonds; c. bond sinking fund; d. formal agreement between the bondholder and the SEC; e. appropriation of retained earnings to redeem bonds.

Business

Cantrell Company is required by law to collect and remit sales taxes to the state. If Cantrell has $10,000 of cash sales that are subject to an 10% sales tax, what is the journal entry to record the cash sales?

A. Debit Sales Taxes Payable $1000; debit Cash $9000; credit Sales $10,000. B. Debit Cash $10,000; credit Sales $10,000; and record the taxes when paid. C. Debit Accounts Receivable $11,000; credit Sales $10,000; credit Sales Taxes Payable $1000. D. Debit Cash $10,000; credit Sales $9000; credit Sales Taxes Payable $1000. E. Debit Cash $11,000; credit Sales $10,000; credit Sales Taxes Payable $1000.

Business

Performance appraisals are generally a good mechanism in determining why employees are not meeting the firm's expectations when conducting a person analysis.

Answer the following statement true (T) or false (F)

Business

One assumption about learning curves is that the reduction in time obeys a normal distribution

Indicate whether the statement is true or false

Business