Programs that are used mainly by companies to take orders, generate leads, and provide service to customers with questions or concerns are called

A. Voice over Internet Protocol (VoIP).
B. outbound telemarketing programs.
C. inbound telemarketing programs.
D. all of the above.


Answer: C

Business

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________ take(s) potential customers through the purchasing process without asking for an immediate purchase decision

A) Marketing messages B) Sales messages C) Mission statements D) Business previews E) The AIDA plan

Business

In low context cultures

A. leadership is mostly from behind, allowing the workgroup to self-direct. B. what you say tends to be what you mean, in that communication tends to be explicit. C. there is subtlety and innuendo. D. indirection is prized because it recognizes the ability of the other.

Business

The idea that economic relations can be understood outside of their organically situated social settings is known as ______________.

a. Embeddedness b. Economic rationality c. Socialism d. Institutionalism

Business

List the steps of the accounting cycle that take place during the period

What will be an ideal response

Business