Quality cost management in phlebotomy includes the cost of: (Choose all that apply)A) equipment and supplies needed for specimen collection.B) recollecting specimens when results are in question.C) maintaining customer satisfaction.D) training new employees.

What will be an ideal response?


A, B, C, D
QCM includes the cost of every aspect of healthcare delivery. 

Health Professions

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Which of the following is a precipitating factor of angina?

a. drinking a cold drink b. sexual activity c. walking d. all of the above

Health Professions

The EMT shows he understands the use of an epinephrine auto-injector for treating a patient with an anaphylactic reaction when he makes which one of the following statements?

A) "The epinephrine auto-injector is used only when a patient is stung by a bee or suffers an insect bite." B) "It is critical that the EMT identify the cause of the allergic reaction prior to administering epinephrine through the auto-injector." C) "The epinephrine auto-injector should never be used if the patient has developed the allergic reaction after eating chocolate." D) "Epinephrine administered through an auto-injector can be used for all anaphylactic and anaphylactoid reactions, regardless of the cause."

Health Professions

A baseball player was struck in the side of the face by a baseball. Assessment findings include swelling and numbness to the left side of the face and left eyelid, as well as crepitus in the same area. Assessment of the eye reveals no obvious injury. The patient denies any problem with his eyesight, but is having difficulty visually tracking your finger upward. Which of the following would be

appropriate care for this injury? A) Cold packs to the face and eyelid B) Gentle pressure over the face and eye C) Gentle cleansing of the eye with sterile water D) Warm packs to the area of swelling

Health Professions

What are the main goals of the National Institute of Standards and Technology's role in Health Information Technology?

What will be an ideal response?

Health Professions