Which of the following is not a critical dimension for successful implementation of TQM in a service context?

a. information and analysis system
b. customer focus
c. human resource management
d. employee satisfaction
e. decision centralization


e

Business

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In an actual cost system, actual production overhead costs are typically accumulated in an Overhead Control account and assigned to Work in Process at the end of the period

Indicate whether the statement is true or false

Business

Mabel is a single 40-year-old who has borrowed money on numerous occasions. Her payment record has been good, except she has been delinquent in paying a few bills. Which of the following is true regarding credit information gathered on Mabel?

a. Since Mabel has been delinquent, she waives her right to see the credit files. b. If Mabel is rejected for a loan because of the consumer report, the lender must tell her the source of the report. c. Mabel has a right to have the information regarding her delinquency in paying a few loans stricken from her credit record because her record has generally been good. d. Mabel's only legal remedy, if there is erroneous information in her credit file, is to report the problem to the FTC for enforcement.

Business

The IT department should not be notified of a pending termination.

Answer the following statement true (T) or false (F)

Business

The Pines Company, which manufactures office equipment, is ready to introduce a new line of portable copiers. The following copier data are available:   Variable manufacturing cost$180 Variable selling and administrative cost 90 Applied fixed manufacturing cost 60 Allocated fixed selling and administrative cost 75 What price will the company charge if the firm uses cost-plus pricing based on variable manufacturing cost and a markup percentage of 220%?

A. $576.00 B. $495.00 C. $643.50 D. $396.00 E. None of the answers is correct.

Business