When Antoine disagrees with others' ideas, he often responds with statements about the person's personality like, "You are such an impractical person." This leads to further conflict within the group. Which guideline for small group communication should Antoine consider if he wants to improve?
A. Be group oriented.
B. Center conflict on issues.
C. Beware of social loafing.
D. Ensure understanding.
Answer: B
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List two ways a speaker can deal with an audience that is opposed to his viewpoint
What will be an ideal response?
In critical theory, the ongoing struggle or debate between structure (the social world's rules, norms, and beliefs) and agency (how humans behave and interact in that world) that constantly shapes and reshapes reality is called the ________
a. dialectic b. ontological argument c. frame d. power struggle
In __________ cultures, conflicts are more likely to occur when people violate expected norms, such as not defending their position in a disagreement
Fill in the blank(s) with the appropriate word(s).
Anything that stops or hinders a listener from receiving a message is called
a. Pseudolistening. b. Selective Listening. c. Listening Interference. d. Defensive Listening.