In Japanese operations strategy, kaizen refers to
A) zero defects.
B) total quality management.
C) value chain.
D) continuous improvement.
E) rightsizing.
D) continuous improvement.
Explanation: A company attains and retains competitive advantage by continuing to improve. This concept, called kaizen, or continuous improvement, is a vital part of Japanese operations strategy.
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Explain the positive and negative aspects of pursuing a single-product strategy versus a diversification one. Provide an example of a company that uses each type of strategy.
What will be an ideal response?
Which of the following is true with respect to strategic decisions?
a. Each strategic decision is independent of other decisions. b. Master production scheduling and material requirements planning are examples of strategic decisions. c. In the hierarchy of decisions, strategic decisions follow operational decisions. d. Strategic decisions are long-term in nature.
"Product" is NOT concerned with
A. branding. B. wholesale price. C. packaging. D. warranty. E. quality level.
The customer-centric service worldview means that business revolves around the global economic business environment.
Answer the following statement true (T) or false (F)