Successful operations managers must be able to do all of the following except
A. lead and motivate people.
B. use technology to make a manufacturer more productive.
C. advertise and sell the firm's product.
D. control production costs.
E. improve product quality.
Answer: C
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Which of the following is a benefit of planning?
A. Planning allows you to spend little time preparing for the future. B. Planning allows you to make all decisions without consulting superiors. C. Planning helps you compare your results to your competitors'. D. Planning helps the company to be spontaneous. E. Planning helps you cope with uncertainty.
Liu orders a music player from Spark Appliances and intends on using it during her upcoming vacation. She notices a button missing from its console but accepts the order because she is leaving town the next day. Liu returns from her vacation a week later, takes the music player to Spark and rejects the purchase because of the missing button. Does Liu have a right to reject the purchase? Explain what is most likely to happen in this scenario.
What will be an ideal response?
Which of the following quality gurus introduced both the quality circle and the cause-and-effect diagram?
A. Joseph Juran B. Armand Feigenbaum C. Kaoru Ishikawa D. W. Edwards Deming
Which of the following is the correct accounting equation?
A) Assets = Liabilities + Stockholders' Equity B) Assets + Stockholders' Equity = Liabilities C) Assets = Liabilities - Stockholders' Equity D) Assets + Liabilities = Stockholders' Equity