What is the difference in the healthcare customer and the healthcare consumer?
1. The customer pays for all services the patient receives.
2. The healthcare provider is the customer and the patient the consumer.
3. The employer may be the customer and the consumer.
4. The customer contracts with the insurer and the consumer receives the care.
4
Explanation: 1. Both the customer and the consumer usually pay for services.
2. The healthcare provider is not the customer.
3. The customer is who contracts with the insurer—the employer typically.
4. This is a correct description of the customer and consumer.
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Oil-retention enemas are retained for at least:
a. 15 minutes. b. 15 to 30 minutes. c. 30 to 180 minutes. d. 3 hours.
The nurse observes nursing assistive personnel (NAP) taking the following actions when caring for a patient with a retention catheter. Which action requires that the nurse intervene?
a. Taping the catheter to the skin on the patient's upper inner thigh b. Cleaning around the patient's urinary meatus with soap and water c. Using an alcohol-based hand cleaner before performing catheter care d. Disconnecting the catheter from the drainage tube to obtain a specimen