________ such as exception to the rule and pass with flying colors are expressions that have become exhausted by overuse and can be difficult to explain, especially to those who are new to our culture
Fill in the blank(s) with correct word
Clichés
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A model that allows variables to change over time is referred to as a
A. static model. B. dynamic model. C. partial-equilibrium model. D. general-equilibrium model.
During which stage of the service innovation and development process does a service firm produce a description of the service that represents its specific characteristics and features?
A. Service development and evaluation B. Service concept development and evaluation C. Idea generation D. Market testing E. New services strategy development
The dimension of ________ refers to the extent to which expectations regarding the means and ends of work are specified, written, and enforced.
A. centralization B. formalization C. mechanism D. complexity
________ is the process of converting a poorly structured table into two or more well-structured tables
A) Optimization B) Normalization C) Refactoring D) Standardization