A nurse tallies the patient satisfaction surveys and approves the use of an agency nurse because of the high census. This nurse is involved in which nursing role?
a. Change agent
b. Educator
c. Manager
d. Coordinator
ANS: C
Correct: The manager is the one who assesses the need for staffing and must justify this in a substantial way. Through this approach the manager indirectly provides care for patients and families.
Incorrect:
a. This example does not reflect changes in health care delivery in the area of increasing staff to accommodate the higher census.
b. The role of educator is not to increase staffing.
d. The coordinator coordinates the care of patients, not the staffing of nurses.
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