What is the difference among vertical, horizontal, and grapevine communication?
What will be an ideal response?
Vertical communication is the flow of information both downward and upward through the organizational chain of command. It is also called formal communication because information that flows this way is recognized as the officially sanctioned information. Horizontal communication is the flow of information between colleagues and peers. It is formal communication, but it does not follow the chain of command; instead, it is multidirectional. The grapevine is the informal flow of information in any direction throughout an organization. It is informal communication because it is not official or sanctioned by management.
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