The tragic explosions of the Challenger and Columbia space shuttles are important lessons where people placed unanimous agreement ahead of reasoned problem-solving. Which theory does this demonstrate?
A. polythink
B. groupthink
C. excessive control
D. mismanaged agreement
B. groupthink
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It is a manager's responsibility to identify both potential and actual conflict within the work environment
a. True b. False
Which is the best channel for conveying large amounts of information? Discuss how permanent records of work activities can be kept using different communication channels
A strategy with a focus on high levels of customer service may lead to all of the following except:
a. Strong warranties and after-sale product support b. Responsive distribution from decentralized facilities c. On-time deliveries d. Lower levels of product customization
The change in focus of the HRM function as adding value to the organization’s product or service took place during the ______ Era.
a. “the Cloud” and Mobile Technology b. post–World War II c. Cost-Effectiveness d. Social Issues