Elise Noble works as a telephone salesperson for the Catalog Division of JC Penney. Her primary job is to call customers with Penney charge accounts to inform them about sale items and ask if they would like to order the sale items. Which of the following kinds of sales presentations would be best for Elise to use?
A. consultative selling approach
B. customer service approach
C. selling formula approach
D. target market presentation
E. prepared sales presentation
Answer: E
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Answer the following statements true (T) or false (F)
1.Women are more likely to describe themselves as being empathic than are men. 2.By questioning and paraphrasing, you check your perception and ensure that you accurately comprehend how the person feels. 3.Listeners who don’t care about those they interact with often engage in pseudo-listening. 4.Apprehensive listeners are fearful, psychologically adjusting themselves to messages that others send to them. 5.Men and women listen for different reasons. Men hear a message’s emotional content while women hear the facts.
Chhom, Inc., manufactures and sells two products: Product F9 and Product U4. Data concerning the expected production of each product and the expected total direct labor-hours (DLHs) required to produce that output appear below: Expected ProductionDirect Labor-Hours Per UnitTotal Direct Labor-HoursProduct F93006.01,800Product U46003.01,800Total direct labor-hours 3,600The direct labor rate is $27.80 per DLH. The direct materials cost per unit is $271.90 for Product F9 and $272.20 for Product U4.The company is considering adopting an activity-based costing system with the following activity cost pools, activity measures, and expected activity: EstimatedExpected ActivityActivity Cost PoolsActivity MeasuresOverhead CostProduct F9Product
U4TotalLabor-relatedDLHs$38,9881,8001,8003,600Production ordersorders 61,9104006001,000Order sizeMHs 126,1503,8003,7007,500 $2 27,048 If the company allocates all of its overhead based on direct labor-hours using its traditional costing method, the overhead assigned to each unit of Product U4 would be closest to: (Round your intermediate calculations to 2 decimal places.) A. $189.21 per unit B. $50.46 per unit C. $185.73 per unit D. $32.49 per unit
Answer the following statements true (T) or false (F)
1.Workplace safety deals with the physical protection of people from injury or illness while on the job. 2.Safety data sheets are documents that provide information on a hazardous chemical and its characteristics. 3.Employee assistance programs are a set of counseling and other services provided to employees that help them to resolve personal issues that may affect their work. 4.Workplace safety programs provide employers with high return on investment and help with productivity, absenteeism, and turnover. 5.Utilization is the science of fitting workplace conditions and job demands to the capabilities of the working population.
Two methods can be used to calculate the yield of the bond, current yield and what other method?
A) Yield to maturity B) Beta C) P/E Ratio D) Dollar-Cost Averaging E) Interest Averaging