In customer service, many people do not always act the way you want them to. Hence, for those in customer service, ________.
A. adaptability is crucial
B. isolation from such customers is essential
C. behavior studies are a waste of time
D. controlling others' behavior is necessary
Answer: A
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What will be an ideal response?
The closing process takes place before financial statements have been prepared.
Answer the following statement true (T) or false (F)