_______________are descriptions by supervisors or other qualified observers of staff behaviors that are especially effective or ineffective.

A) BARS
B) Critical incidents
C) Graphic rating scales
D) Management by objectives


Ans: B

Social Work & Human Services

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Anomie theory regards the drug addict as a:

A. "quadruple failure." B. "double failure." C. "triple failure." D. "single failure." E. none of the above.

Social Work & Human Services

The _____ approach to leadership defines leadership by virtue of the authority of a particular job title.

A. position B. distributed-functions C. trait D. leadership-style

Social Work & Human Services

One reason for the increase in the numbers of working poor is due to the

a. loss of high-paying manufacturing jobs in this country. b. increased subsidies under TANF. c. slow increase in the minimum age for receiving Social Security benefits. d. loosening of food stamp eligibility rules.

Social Work & Human Services

Which of the following is an international nongovernment organization?

A. International Maritime Organization B. International Monetary Fund C. World Health Organization D. Amnesty International

Social Work & Human Services