Graham was acting as the facilitator at a problem-solving meeting. He noticed that Denise, one of the participants, was continually going off-topic and rambling on about noncritical issues
He told Denise, "I'm not sure I understand how your observation relates to our meeting goal." Graham's comment helped Denise get back on track to the topic at hand. What strategy of keeping a team focused on its objective did Graham use?
a. Metadiscussion
b. Piggyback
c. Groupthink
d. Brainstorm
A
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