Our tendency to take credit for the good things that happen to us, but deny responsibility for
the bad things is called the
A) self-serving bias.
B) compensatory bias.
C) superficial personality effect.
D) self-protection effect.
A
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While giving a presentation about the upcoming product launch, the manager cited an excerpt from Troilus and Cressida, a play written by William Shakespeare. In this scenario, which type of opinion did the manager use?
a. Literary quotation b. Expert testimony c. Lay testimony d. General illustration
Immediacy refers to _____
a. how close people appear to be with each other b. the degree of tension displayed by a person c. the pitch and articulation of a person’s voice d. the way a person uses time as a message
Positive group climate and group cohesiveness mean everyone is nice all the time
Indicate whether this statement is true or false.
In conflict, one's goals, needs, desires, and beliefs represent one's __________
Fill in the blanks with correct word