The staff nurses formed a committee to improve holiday scheduling. After several meetings they have designed a new schedule and are preparing to put it into action today. What phase of Lewin's change theory is this committee performing?
1.
Unfreezing
2.
Moving
3.
Refreezing
4.
Identifying driving and restraining forces
ANS: 2
Moving is the actual act of making the change, which is what this committee is planning to do today.
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