Name three KPIs for social care.

What will be an ideal response?


Influence of customer, response time, and sentiment of conversation.

Communication & Mass Media

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An ______ is a noncitizen worker who lives in a country for an indeterminate length of time.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

Popular art

a. combines conventional forms with some creative originality and style. b. is produced by an individual artist or identifiable group of artists. c. is commercially distributed to a large, heterogeneous (mass) audience. d. is bought and consumed by individuals who may not share the same grassroots, local traditions as the creating artist(s). e. All of the above.

Communication & Mass Media

What is a characteristic of critical thinkers?

A. They distinguish between facts and opinions. B. They take the speaker's claims at face value. C. They look at each new idea as acceptable. D. They accept assertions on faith.

Communication & Mass Media

In the Catholic Church a member who just got divorced must receive a symbolic nullification of the first marriage before being able to receive sacraments or partake in any service. This is known as which of the following?

A. annulment B. forgiveness C. postnuptial agreement D. permission

Communication & Mass Media