The technique that is useful in groups where there are large differences in status or where there is communication dominance among members and in newly formed groups is called the _________ technique
a) nominal grou
b) Delphi
c) reflective
d) interpretation
A
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The spatial zone usually reserved for professional or formal interpersonal encounters is called ______.
a. personal space b. social distance c. public distance d. societal space
Which of the following guidelines does the book recommend in regard to the level of abstraction of
language used in a speech? A) Use high-level abstraction to put pictures in your audience's head. B) Consistently use low-level abstraction to make your main points clear. C) Vary the levels of abstraction. D) Use high-level abstraction more than low-level abstraction.
According to the assumptions of Relational Dialectics Theory, ________ is central to organizing and negotiating relational contradictions.
A. self-disclosure B. integration C. communication D. patience
A speaker who wants to highlight words and sentences by making alterations in rate,
volume, and pitch employs a. emphasis b. phrasing c. articulation d. quality