Describe 6 essential features that should be included in a tool to support change management processes.

What will be an ideal response?


The idea here is that the student should look at the change management process
and propose tool features to support system activities. Examples include:
1. Change request form definition.
2. Change request validation.
3. Workflow definition – showing the flow of the change request form.
4. Change costing support.
5. Change request traceability – ie maintaining information about the changes
made to the software to implement the change request.
6. Change notification and reminders – notification to people involved of work
done and reminders to team members who have work to do.

Computer Science & Information Technology

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The _______________ setting is a color setting that applies to transparency in an InDesign layout.

Fill in the blank(s) with the appropriate word(s).

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Answer the following statement true (T) or false (F)

Computer Science & Information Technology