Employees with an emotional attachment to, identification with, and involvement in a particular organization are likely to have:
A. a high level of work motivation.
B. extreme emotional dissonance.
C. a low level of emotional activation.
D. a high level of continuance commitment.
E. a high level of calculative commitment.
A. a high level of work motivation.
Affective commitment can be a significant competitive advantage. Loyal employees are less
likely to quit their jobs and be absent from work. They also have higher work motivation and
organizational citizenship, as well as somewhat higher job performance.
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